Case Study: Promoting Digital Inclusion in Jordan

Digital inclusion is essential for achieving equitable and sustainable development in Jordan. Despite an internet penetration rate of 88%, structural inequalities—such as economic disparities, rural-urban divides, gender inequities, and gaps in education and awareness—continue to limit access to digital technologies. To address these challenges, the Jordan Open Source Association (JOSA), with support from the Center for International Private Enterprise (CIPE), developed and published a policy memo that complements the Ministry of Digital Economy and Entrepreneurship’s (MODEE) Jordanian Digital Inclusion Policy and Implementation Plan 2025.

The policy memo identifies actionable recommendations to address key barriers and promote equitable access to digital technologies. The initiative adopted a collaborative and evidence-based approach, incorporating desk research, consultations, and stakeholder feedback sessions. JOSA also hosted a session in Portugal at the Global Gathering to identify global best practices in digital inclusion and collected localized insights and feedback through a workshop in Amman.

The resulting policy recommendations aim to foster inclusivity and equity within Jordan’s digital landscape. This case study outlines the methodology, key outcomes, and lessons learned, providing a replicable model for advancing digital inclusion efforts.